FAQS

What if an issue during or after my delivery？

Please contact Pationate by using online chatting to leave a message for your order status update, we will surely get back to you within 24 hours.

 I have already placed an order, how to change the color or model?

Please contact service pationateEU@outlook.com time for guidance on how to make adjustments.

How long will it take to get my order?

Normally, the shipping averages 7-10 business days. Delivery details will be provided in your confirmation email. 

Can l return my products?

We strives to embrace all fantasies for users, but if you must return an order, we’re glad to help. please email us and we’ll handle it right away.

How long is the warranty on the chair?